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On March 29, C&D Commercial Management hosted the "Customer Joy" of 2023 in Xiamen, which was attended by over two hundred distinguished representatives of top-tier brand merchants, gold shopping guides, and member ambassadors. To express gratitude toward esteemed partner merchants and consumer members, C&D Commercial Management established the "Star Merchant", "Member Ambassador", and "Gold Shopping Guide" awards, which were ceremoniously presented on the premise. Furthermore, the event extended invitations to esteemed industry guests such as NIO Auto, Sungiven Foods, Winshangtech, Wanshang Club, and Jumbo Seafood, who were invited to engage in a fruitful discussion and share their valuable insights on the latest consumer trends and effective business service operations.
According to reports, the "Customer Joy" initiative of C&D Commercial Management was proposed as a business initiative in early 2022 following a thorough analysis of the "Customer First" service concept. By placing the "people" at the center of the service scene comprising merchants, shopping guides, and consumers, the company strives to create an engaging and captivating shopping experience.